TMC Lifting Supplies Terms and Conditions of Sale

TMC Lifting Supplies (hereafter called "The Company") draws attention to the following Terms and Conditions which shall apply to all orders accepted and supplies made to the exclusion of any other terms and conditions whatsoever.

1. Prices:
All Prices are RRP's, ex works and are subjected to VAT at the rate applicable at the time of supply.
Carriage is charged extra.

2. Credit Card Security:
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

3. Shortages/Discrepencies:
The customer must notify TMC Lifting Supplies of all Shortages, Damages or Discrepancies at the time of delivery or in writing within 3 days from delivery and must be returned within 7 days of notification to the company otherwise the customer shall be deemed to have accepted the delivery as complying with the customers order.
All items returned, which are through incorrect ordering by the customer will be returned at the cost of the customer and are subject to a handling fee unless agreed otherwise with the company.

4. Delivery Dates:
We will dispatch your order within 1 business day of payment confirmation, but the company cannot be held responsible for delays caused by circumstances beyond its control.
All orders recieved outside of the normal working hours (Monday-Friday 8am -5pm) will be despatched the next working day.
All orders recieved during a bank holidays will be despatched on the next available working day.

5. Back Orders:
If your item is not in stock, we will back order this for you. You will always be emailed with the option to cancel your order if you would rather not wait.

6. Validity:
Quotations are valid for a period of 30 days unless otherwise agreed.

7. Cancellation:
In the event of the purchaser canceling an order, the company shall be entitled to cancellation charges for any work carried out at time of cancellation.

8. Modifications:
Should any modifications be implemented after manufacture of goods has commenced, the purchaser will pay for all work completed and the alterations may be subject to an additional charge.

9. Warranty:
Where the company supplies and fits items manufactured by another company, then the warranty offered by the manufacturer of the item will apply and the company does not accept any responsibility over and above the warranty.

10. Law:
Contracts between the purchaser and the company shall be governed by the laws of England and be subject to the jurisdiction of the English Courts.

While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.